Manager (Customer Care Finance) – FINA10523 (1800006M)

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Job Description – Manager (Customer Care Finance) – FINA10523 (1800006M)
Job Description

Manager (Customer Care Finance) – FINA10523 – (1800006M)

Position: Manager

Department: Finance
Division: Revenue Management
Salary: R488 556 – R670 236 per annum (plus benefits)

Equity Requirements: In evaluating prospective applicants and making the final selection, preference will be given to suitably qualified people with disabilities, African Male, African Female and White Males, to give effect to the City’s Employment Equity Objectives

Core Responsibilities:

Plan, implement, monitor and evaluate systems and services related to revenue financial practices, ensuring compliance with accounting practices, by-laws, Local Government Acts, legislation and overall finance strategy
Manage the overall customer care center activities of the revenue sections, in close with the different section heads, other department of Council, National and Provincial Government, directives and legislation to ensure an effective and informed division
Facilitate and implement accurate billing, manage total billing integration to general ledger and ensure proper credit control and customer liaison in the revenue division to ensure sufficient revenue collection
Ensure effective implementation of Council resolutions with regard to risk
Monitor and enforce effective financial control, corporate governance and financial compliance
Drive an aligned customer service excellence culture, which enables rewarding relationships and allows others to provide exceptional customer service
Build and sustain relationships with decision makers and interest groups in support of divisional objectives


Minimum Requirements:

BCom Accounting Degree or relevant equivalent NQF Level 7 qualification
10 years’ experience
Interpersonal skills

Enquiries: Tel: 0860 54 3000; E-mail:

Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful.

The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right not to appoint.

Primary Location: South Africa-Gauteng-Corporate
Work Locations: Corporate
Job: Manager (Customer Care Finance)|Legislators, Senior Officials and Managers
Organization: Revenue Management Division

Occupational Level: Pending Job Evaluation
Travel: No
Job Posting: 24-Oct-2018, 12:47:13 PM


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